Sunday, July 20, 2008


Xbox support - solving problems through deterrent

A couple of weeks ago I wanted to redeem a 4200 point card on Xbox Live. Simple enough - scratch the card and type the code in - but XBL kept saying "no, check the code, dummy". Being faced with calling Xbox support for help, I did what any sane person would do - put the card back in its case and went off to do something else.

Today I finally plucked up the courage to contact Xbox support. First, though, I decided to test the card one more time so I could get the error message up on the screen to save time. When the card went through without error, tears of relief rolled down my face - saved!


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